Refund and Returns Policy

🌟 Commitment to Clients & Pro-Rata Refund Policy
VIVEK KUMAR (SEBI Reg. No.: INH000021915)
We prioritize our clients and are committed to delivering the highest quality of research and support services with professionalism, transparency, and regulatory compliance.
🤝 Client Satisfaction Guarantee
We value client experience, and in cases where clients are genuinely dissatisfied due to unforeseen circumstances, they may contact our support team for redressal.
💳 Refund & Cancellation Policy
(a) Refunds and cancellations are available only on a pro-rata basis, and in accordance with SEBI regulations, internal policy frameworks, and the nature and duration of the subscribed service.
(b) We must clarify that while we strive to provide quality recommendations, our research reports do not carry any assurance of profit or return, and refunds are unrelated to market performance or investment outcomes.
(c) Upon cancellation, a refund will be processed after pro-rata adjustment based on the services availed and duration of usage.
Clients must:
(a) Carefully review all information about the services offered.
(b) Read and accept our Terms & Conditions, Privacy Policy, and Refund Policy before making a payment.
(c) Understand that losses incurred based on research reports cannot be claimed under any circumstances.
📌 Key Points:
❗ No guaranteed returns: Client investments are subject to market risk.
🌐 No liability for losses: There is no avenue for claiming loss based on any recommendation or model portfolio.
💬 Pro-rata refunds: Refunds (if applicable) will be calculated only for the remaining unused service period.
🧾 Transparency: All payment terms are clearly communicated on our official website and receipts.
📢 Need Help?
If you are dissatisfied with a service or wish to discuss a possible refund:
📧 Email: researchanalystvivek@gmail.com
📞 Phone: +91 94456 95300
Our support team will guide you through the process and make every effort to resolve concerns with fairness and trust.
🔍 Please review the Investor Charter, MITC, and Complaint Table for more details on rights, responsibilities, and service timelines:
🌐 www.ravivekkumar.com